Yea Michael over at UN Company is a stickler. I sense that when I dealt with him. I wanted to trade him real steel parts e.g. Thermold and Romanian AK mags which he liked very much BUT he wouldn't give up the conversion technique for adapting Marui gear boxes to TOP M60 which I was seeking. I made a deal with a much smaller and hungry shop later and got it done.

It's too bad and makes consumers (especially overseas) frustrated. He told me he wanted to grow his internet business, and now it seems he has taken a price leading approach which leaves him little room for customer care.

I guess Osmotic is right wanting to buy only locally ...


"We few, we happy few, we band of brothers...For he today that sheds his blood with me
shall be my brother."Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=menatarms>MENATARMS[/url] at: 10/24/03 5:46 pm

Rydiak:




Hi Rydiak. Yes, I believe it to be the same battery, but they just sent me one I think is made for Thompson stock and not the PR.

The picture below shows the correct battery I bought at a local store (Far Right) and the battery they shipped on the left. These batteries are identical in count and type, i.e., KR-600AE 1.2V, 600 mAh. The obvious difference of course is the way their stacked.



[img]http://home.comcast.net/~mag7cab4/battery.jpg[/img]


Tiger
Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=mag7tigerclaw>MAG7 Tiger Claw[/url] at: 10/24/03 6:50 pm

What was the exact name of the battery you purchased from them, as advertised on their site?
Ryan Chorzempa

Veritas necnon decus, etiam valedico.

Hello again Rydiak:


The battery was included with the gun. It was not a separate item I purchased. Its listed with the gun info on my 1st pic located at the beginning of this thread

You know, its probably also worth mention at this point in time that UNCompany typically takes two business days before replying back to email, and there responses have been pretty generic.


Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=mag7tigerclaw>MAG7 Tiger Claw[/url] at: 10/24/03 6:53 pm

Yea I've been traveling from location to location and not had internet access for a little while. I first read Os's thread on UK G&P sellers and then read your thread here. The first shop that came to me when speaking of the G&P PR kit was actually DENTrinity. When you compare UNCO to DEN -- the latter is a larger shop physically and even more well stocked. DEN actually make some of their own custom parts. They've been around for a while. And they were heavily involved with the manufacturing of the G&P kit.

UNCO is an upstart in comparison. When one walks into UNCO what strikes is for such a small shop -- they sure do have most every product available and at pretty decent prices (where you don't have to bargain with them). The owner, Michael, while a very friendly bloak, doesn't go all out to get your business like DEN or GnG (with the latter, if you're a repeat customer -- they will take care of you).

Thus, your experience Tiger fits my take on UNCO pretty well. Michael is acutally in the shop only at night, and may be doing so every other night. Hence your experience with email.

BTW -- I don't know how all this helps you, which it probably doesn't help to resolve your issues at hand. Just FYI for everyone that reads this ....

PS -- R U sure that battery which came with doesn't fit ?? By looking at the size of the SPAS cage and the battery on the left they actually look compatible in size. U R in the best position to know for sure of course. However, I've had similar experiences where I'd taken a part back to a shop after giving up on making it work, then the shop made it work. I know of course in this case -- you're not able to do that.

It's a nice PR in any event. Best of luck !
"We few, we happy few, we band of brothers...For he today that sheds his blood with me
shall be my brother."Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=menatarms>MENATARMS[/url] at: 10/24/03 7:23 pm

It's a pleasure to get your feedback MENATARMS. You sound very tuned to issues such as these and appear to have a very professional and objective way at looking at things.

I was checking your stats and noticed that we have one thing very much in common, were seasoned birds that still know how to appreciate the important things in life, such as our hobbies/collections (:P ).

I might sound a little tweaked about this issue, but all in all, I love the gun and felt like I was 15 again when I unloaded the full auto feature in the backyard and started YELLING "Game Over Man, GAME OVER". It was F'ing cool to see that LED counter work without a flaw. I think I cut loose 95 BB's in under 10sec. GoD Damn that was way coooooool.

Will back to the topic at hand. I posted another pic (I'm starting to get better at this) to help illustrate to everyone that the G&P PR battery section has what I view as a single channel entry for a single wide battery pack. Short of taking a mallet to the other battery and rearranging the molecules making up the SPAS cage, I'm pretty sure the battery wont fit.

Your point MANATARMs is well taken. If UNCO sends me some instructions explaining how to fit this, I'm going to sink me head in cow shit ( ) Oh GOD NO! Don't let me be wrong...

Any how, I'll keep ya posted.... Stay Cool

PS... Pugs RULE!
-------------------------------------------------------
[img]http://home.comcast.net/~mag7cab4/battery2.jpg[/img]

Tiger
Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=mag7tigerclaw>MAG7 Tiger Claw[/url] at: 10/24/03 10:16 pm

Well, I want you to tell me the actual product name of the batteries you thought you bought. The battery on the left is actually a mini, for use in small sized weapons, as opposed to a large battery used in a Thompson.
Ryan Chorzempa

Veritas necnon decus, etiam valedico.

Will its now official. UNComapny will not acknowledge that they sent me the wrong battery and wont even offer to sell me the broken part (Which I Offered to Pay For). Their last three email replies keep saying the same thing...

UNCOM QUOTE:
==============================================
Thanks for your reply, we are sorry that we must have the broken parts and we can re-ship the parts to you, please ship it back to us, and we can change for you in free."
==============================================

Please keep in mind that my correspondence with UNCOM has been very professional. I will not bore anyone by posting anything, but my last reply.

Thanks to a local forum user providing me with the G&P PR kit instructions, I now have proof that my battery claim was correct.

Below is my last email sent to UNCOM concerning the way they conduct customer related relations.. Enjoy


[b]Dear UNCompany

I have tried to be understanding and patient concerning my relatively small request. The part that was broken and the battery costs can hardly be worth losing a future customer, whom by the way has a “Prominentâ€

Sorry to change the subject...

I see SSgt Burton might be looking for JB Weld
I'd be happy to send him some, for whatever it cost me
to buy and ship it.

Kevin, if you really want some LMK

Damian
tk826@midwestgarrison.com

I've worked retail for several years and the one thing they hammer into our heads is never give the customer a bad experience. An upset customer will tell at least 20 people about the poor customer service they had. Always make them happy, even if the company loses a bit of cash, because it will be made up in repeat sales.

Not good on UN's part.

Sorry to change the topic:

MAA and TK826: thanks for the offer to help guys. I guess my words were a little too strong; I don't really need any JB Weld right now, I was wondering if there is something else that's as good or close that I might find here.
Kevin
The Sarge's Site
[url=http://ca.photos.yahoo.com/bc/ssgtburton/lst?.dir=/Sarge%27s+Pics&.src=ph&.order=&.view=t
&.done=http%3a//ca.photos.yahoo.com/]Sarge's Pics[/url]

"Marines I see as two breeds, Rottweilers or Dobermans, because Marines come in two varieties, big and mean, or skinny and mean. They've got really short hair and they always go for the throat."

Check out XenoFreak17's thread below. He might have some extra secreted resin (:lol: )...

The SUPERIOR Glue

I just couldn't resist the temptation...

All in fun SSgt .. Hope you have a sense of humor...


Take Care m8..


Tiger

Yeah I've been following that thread since it started. They don't call him XenoFreak for nothing ya know. (Just kidding Xeno... I like your hive:) ).

And yes, the Sarge has a sense of humour.

Twisted at times, but still a sense of humour.

Kevin
The Sarge's Site
[url=http://ca.photos.yahoo.com/bc/ssgtburton/lst?.dir=/Sarge%27s+Pics&.src=ph&.order=&.view=t
&.done=http%3a//ca.photos.yahoo.com/]Sarge's Pics[/url]

"Marines I see as two breeds, Rottweilers or Dobermans, because Marines come in two varieties, big and mean, or skinny and mean. They've got really short hair and they always go for the throat."

I'm sorry about the problems you had with that company, it reminds me a lot of the issues I had with Airsoft Club. These guys seem either uninterested or unaware of customer service...

BTW, can somebody post a picture of how the swivel functions on the front of the SPAS cage where you access the battery? The AC kit does not have this feature and I need to fabricate it...
Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=yt74>YT74[/url] at: 10/27/03 4:53 pm

I would recommend using an adapter that's made for the real steel. One that comes to mind is from Harris Bipod (I forget the model number). But it basically has a rectangular 'flange' with small 1/2" stud/nipple (very sorry to all the techies for the usage of these incorrect terms) to which a sling swivel could be mounted (made for mounting Harris bi-pods).
"We few, we happy few, we band of brothers...For he today that sheds his blood with me
shall be my brother."Edited by: [url=http://pub217.ezboard.com/bthealienslegacy.showUserPublicProfile?gid=menatarms>MENATARMS[/url] at: 10/28/03 3:22 am

I was actually talking about the front of the SPAS cage that swivels off, so you can access the battery.

Haha wicked little quote hey tiger buddy was up !!!:twisted: tell me bud is there any additional charge for the dame thing 2 get shiped 2 canada because the price seem 2 get alot higher when it gets converted 2 canadian money

MAG7HyEna:




Will for starters bro, I'm not sure what the currency exchange difference is from American to Canadian (Can anyone assist here?). We know one thing for sure tho, Canada LOVES to tax the crap outta everything shipped your way.

Another thing you need to consider is the import laws. I believe I've read a few posts from other forum members that indicated a problem importing any type of guns into Canada, even if the guns are just models and don't shoot.

Maybe someone else can add a little more clarity to this. I'm a little lost concerning import laws into Canada.


Tiger

naw my bud buys guns off ebay all the time hes a gun colletor and thes are ecaxlty all leagle 2 have but who knows im not very bright

MAG7 Hyena: You should not try to order this pulse rifle yourself. Canadian customs will seize the weapon and it will either be returned to the shipper, or destroyed. Either way you will probably lose your money.

I'm a bit confused myself concerning the laws about airsoft weapons in Canada. I believe the big problem is the trademarks on the weapons.

The only way to obtain airsoft in Canada is through a licensed dealer, who has the certificates to import the weapons.

This means the dealer has paid shipping fees, duty fees, brokerage fees, import taxes, as well as having paid for his import license. He also has to make a little money for himself.

The end result is: airsoft in Canada is hard to get, and extremely expensive. Example a Tokyo Marui M-16A1 ends up being around $450.00US (about $600.00 Canadian).

I have asked a dealer recently if he could get me this pulse rifle and the airsoft Thompson you have to buy with it. He told me it would be around $840.00US (about $1100.00 Canadian:evil: ). A little too rich for my blood right now.

Just don't try to order it yourself; it won't make it past customs.



Kevin
The Sarge's Site
[url=http://ca.photos.yahoo.com/bc/ssgtburton/lst?.dir=/Sarge%27s+Pics&.src=ph&.order=&.view=t
&.done=http%3a//ca.photos.yahoo.com/]Sarge's Pics[/url]

"Marines I see as two breeds, Rottweilers or Dobermans, because Marines come in two varieties, big and mean, or skinny and mean. They've got really short hair and they always go for the throat."

Hello Sarge....

Hope all is doing well in your neck of the woods... I have a quick question. I sent HyEna a few gifts some time ago and customs charged him taxes on the items I sent. Is there a way I can ship a gift to Canada without the recipient having to pay a damn import tax (especially if its a gift?).

Hi Tiger Claw,

I'm not too sure. The best advice I can give is give the item a value of 0 on the customs form the post office makes you fill out, and check off that it is a gift.

If they say you have to put a dollar value on it (which they always make me do when I ship things to the States) give it a value of $1.00.

It depends on the size and weight of the box too. If you're shipping something that weighs a pound, and is in a 8" square box, it's likely that customs will ignore it and let it through (now now, no sending any C4;) ). But if it is a 40" inch box that weighs a ton, you can bet customs is going to rip it open, no matter what you put on the description.

I really don't know what I'm going to have to pay tax on myself. I ordered a 1/24 scale NASCAR for my Dad's Father's Day gift this year. It cost something like $40 Canadian and they didn't charge me any taxes. But I've been charged $10 in tax (extortion) for things that cost even less.

I think it depends on who's working in the customs office that day.

Hope this helps a bit.
Kevin
The Sarge's Site
[url=http://ca.photos.yahoo.com/bc/ssgtburton/lst?.dir=/Sarge%27s+Pics&.src=ph&.order=&.view=t
&.done=http%3a//ca.photos.yahoo.com/]Sarge's Pics[/url]

"Marines I see as two breeds, Rottweilers or Dobermans, because Marines come in two varieties, big and mean, or skinny and mean. They've got really short hair and they always go for the throat."

The real danger of putting a value of 0 on an item is the fact that if it doesn't pass inspection it could be destroyed.

After all, if it has a value of "0" why would they ship the item back to the sender?

Rook

Visit Rook's Castle, I dare you! What's a matter McFly? Chicken?

Good point Rook.

Guess the $1.00 value would be best.
Kevin
The Sarge's Site
[url=http://ca.photos.yahoo.com/bc/ssgtburton/lst?.dir=/Sarge%27s+Pics&.src=ph&.order=&.view=t
&.done=http%3a//ca.photos.yahoo.com/]Sarge's Pics[/url]

"Marines I see as two breeds, Rottweilers or Dobermans, because Marines come in two varieties, big and mean, or skinny and mean. They've got really short hair and they always go for the throat."

Thanks for the info guys.... I'll need to do a little checking on my end also I guess.





Tiger

Yea I have a question about our Northern neighbors as well:

Why would one of the highest producing economies in the first world worth hundreds of billiions of US$ per year with a population of only 27 million need to burden their own with such heavy taxes ??

I can tell you that high taxes drove my brother-in-law (John Smith. HeHeHe ) south in the first place.
"We few, we happy few, we band of brothers...For he today that sheds his blood with me
shall be my brother."